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Find practical page-building guides and answers about getting paid, helping buyers, delivering purchases, and keeping accounts secure.
A visual portfolio link in bio for designers: what to put first
Choose your first project, organise supporting work, and give visitors a clear contact route. A practical portfolio brief for designers.
Read guide →Payments, fees, and creator payouts
How Biou subscriptions differ from creator sales, how Stripe Connect handles payouts, and which fees apply.
Read guide →Order help and refunds
Who to contact about a purchase, when Biou can help, and how refunds are handled.
Read guide →Delivery and access after purchase
What happens after checkout for downloads, paid content, external delivery, and bookings.
Read guide →Account, payment, and data security
How Biou handles account credentials, payment information, creator payouts, and visitor analytics.
Read guide →Still need help?
Tell us what happened and include the email used for your Biou account or order.